Privacy Policy
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website or purchase our products.
1. Information We Collect
• Personal Information: When you place an order, we may collect your name, email address, phone number, shipping/billing address, and payment details (processed securely via third-party payment providers, which we do not store).
• Usage Data: We may collect information about how you interact with our website (e.g., pages visited, time spent) via cookies and analytics tools to improve our service.
2. How We Use Your Information
• To process and fulfill your orders (e.g., shipping products, sending order confirmations).
• To communicate with you about your order, updates, or promotional offers (you can opt out of marketing emails at any time).
• To improve our website, products, and customer service.
3. Information Sharing
We do not sell your personal information. We may share your details with trusted third parties only to fulfill services (e.g., shipping carriers to deliver your order, payment processors to handle transactions), who are contractually obligated to protect your data.
4. Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us at "Knitclayhk@gmail.com". You can also disable cookies in your browser settings, though this may affect website functionality.
5. Data Security
We use industry-standard security measures to protect your information from unauthorized access or misuse. However, no online transmission is 100% secure, and we cannot guarantee absolute security.
6. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised "Last Updated" date.
Contact us at "Knitclayhk@gmail.com" with questions about your privacy.